FAQs

Can I pick up my items?
We accept pick-ups for large oversize items only. These are; greenhouses, composters, watertanks, VegTrug planters. Our 3rd party warehouse is in Silverdale, Auckland.

Do you offer a warranty on your products?
Yes we offer a 12 month warranty on all of our products. Please see our Returns & Warranty policy.

Can Maze greenhouses be fixed to a concrete slab?
All of our Greenhouses can be fixed to a concrete slab. Each greenhouse has multiple openings on its base to accommodate fixings. We suggest using 10mm dyno bolts.

Are your greenhouses wheelchair accessible?
To ensure wheelchair accessibility we recommend our 8 x 12 greenhouse as it does not have a raised “kicker” at the entry which is a feature of our 6′ range of greenhouses. It has also been designed with wide double doors to give more clearance on the sides.

Do UV panels prevent plants from photosynthesizing effectively?
Actually the opposite is true given that UV light damages plants cells. Plants cannot use energy in the UV range to facilitate photosynthesis. They use light from either the red or blue wavelengths for this.

Can Maze Greenhouses withstand strong winds?

All Maze Greenhouses have been tested for wind speeds of up to 75km p/h.This can be increased to 90km/h with the aid of the Maze Anchoring Kit: http://mazedistribution.com.au/product/anchor-kit/

Do you have any suggestions for fitting of the lid and tap for your round water tanks?
Yes, please open the attached PDF for detailed instructions. Tap fitting instructions in this PDF also apply to our square water tanks.

SHIPPING

Can I get a tracking number for my parcel?
Yes, you will be sent the tracking number as soon as the courier has been booked